Introducing Clove

Every great venture starts with an idea. For Clove, it's about redefining food allergy management for safety, confidence, and accessibility in every meal.

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Our mission is clear:

To address the pressing challenges faced by individuals with food allergies, particularly when dining out. Research underscores the widespread impact of food allergies, yet gaps persist in knowledge, resources, and accessibility within the food service industry. Our response? A comprehensive mobile application designed to bridge these gaps, providing accurate and detailed information on allergy-friendly dining options. Through user interviews and iterative design processes, we're committed to creating a user-centric solution that empowers individuals with food allergies, fostering inclusivity and safety in dining experiences.

Prototype

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Prototype 〰️

Research

    • Introduction to the prevalence of food allergies, citing statistics from Gupta et al. (2019).

    • Discussion on common food allergens and symptoms associated with allergic reactions, referencing the FDA and Dougherty et al. (2023).

    • Highlighting the psychological impact of food allergies, particularly feelings of isolation, based on Woolley et al. (2019).

    • Examination of the psychological impact on children and adolescents with food allergies, including heightened vigilance and anxiety, drawing from Fend et al. (2018).

    • Analysis of the risk of allergen exposure in restaurant settings, with references to Oriel et al. (2020) and Boyd (2018).

    • Discussion on regulatory disparities between prepackaged foods and restaurants, based on Stankovich et al. (2023), and the limited knowledge of food allergy safety protocols among restaurant personnel, referencing Loerbroks et al.

    • Overview of existing mobile applications for allergy sufferers, citing Mandracchia et al. (2020) and Wu et al. (2023).

    • Evaluation of Spokin as a popular app, highlighting its strengths and weaknesses based on user reviews.

    • Discussion on the limitations of current apps, including issues with customization and user experience.

    • Identification of areas for improvement in supporting individuals with food allergies.

    • Description of the project's aim to develop a comprehensive mobile application focused on allergy-friendly dining experiences.

    • Explanation of how the app will utilize data from allergy menus to filter out allergen-containing items, enhancing user safety.

    • Clarification on the intended social element of the app as a review platform for allergy-friendly businesses.

    • Outline of plans to enhance support for individuals with food allergies through the app's development.

    • Commitment to addressing the identified gaps in current solutions and fostering a more inclusive dining experience for allergy sufferers.

Project Design

Stakeholder Interviews

  • Conducted interviews with four allergy sufferers, spanning different age groups, to gather insights on their dining experiences, preferences, and needs.

  • Explored topics such as allergy management, dietary restrictions, dining habits, and desired app features to ensure alignment with user expectations.

Concept Testing

  • Evaluated the mid-fidelity prototype through concept testing to identify intuitive elements and areas causing confusion among users.

  • Observed participants' navigation through the interface to capture initial thoughts and reactions for further refinement.

Conceptual Walkthrough

  • Led users through app prototypes, soliciting feedback on clarity, features, icons, layouts, and overall user experience.

  • Encouraged users to provide input, ask questions, and explore the interface, noting their comments for iterative improvements.

Prototype Development

  • Developed low-fidelity and mid-fidelity prototypes based on insights from stakeholder interviews and literature review.

  • Conducted rigorous user testing with four participants to assess natural flow, intuitiveness, and usability of the interface.

Insights and Improvements

  • Leveraged qualitative feedback to make targeted improvements to the interface, ensuring enhanced user-friendliness and alignment with user needs.

  • Utilized insights from stakeholder interviews, concept testing, to refine the app's features and functionalities for a more robust and user-centric design.

Results

  • Stakeholder Interviews

  • Conceptual Walkthrough

  • Prototype Development

  • Concept Testing

  • Usability Assessment

  • Insights and Improvements

Next

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